The Internet provides a wealth of information about eCRM issues, technological solutions, and expert commentary. Many of these online publications have e-mail newsletters that provide snapshots of the latest eCRM news and information about upcoming online and offline events.
Bitpipe.com www.bitpipe.com/ bitpipe.com is a Web marketing and distribution channel that distributes company white papers and case studies to prospects and industry analysts.
Beyond Computing Magazine Online www.beyondcomputingmag.com/ Beyond Computing magazine helps top-level executives align their technology investments with their business strategies. In every issue, you'll get expert advice on everything from Internet security to enhancing customer loyalty to Y2K solutions. Beyond Computing will show you how top companies are gaining a competitive advantage using technology.
Call Center Coach www.callcentercoach.com Call Center Coach, LLC is dedicated to providing call center professionals with a comprehensive resource package that contains the latest information affecting the customer relationship management industry.
CIO www.cio.com Strategic Resources for Information Executives www.cio.com Online magazine for executives interested in information technology application.
ComputerUser.com www.computeruser.com ComputerUser, a monthly magazine focusing on computers and technology, is available in cities across the United States and India.
Computerworld www.computerworld.com Computerworld is a complete information services company for IT Leaders, providing print and online publications, books, conferences and research services.
CRMXchange www.telemkt.com The CRMXchange is a place on the Internet for an exchange of information on customer relationship management (CRM), sales, call center, and telemarketing issues.
DIRECT Magazine (MA) www.directmag.com DIRECT offers readers expert insight on the latest trends, innovative ideas, winning strategies market analysis and ideas on how to build successful customer relationships.
ECNet www.ecnet.com ECnet is the leading e-market for the high tech manufacturing industry, supporting high tech manufacturers in components and semiconductors, communications and networking, computers and peripherals, consumer electronics, and contract manufacturing.
eCRM Magazine (CRM) www.sffaonline.com eCRM provides a roadmap of how the internet impacts a company's relationship with its customers, suppliers and internal business units, and how to integrate new technologies to extend the enterprise.
DMNews.com - Your Direct Marketing Network www.dmnews.com DM News offers news reporting, plus a selection of focused sections providing in-depth coverage of specialized market niches.
e-Summit International: Call Center Summits www.mwprod.com MW Productions produces the Call Center Summits - senior level conferences focused on strategies to create call center and corporate success.
Faulkner & Gray www.faulknergray.com Faulkner & Gray is the premier publisher of award-winning magazines, newsletters, books, cd-roms, and electronic products in the areas of banking, mortgages, accounting, card systems technology, biometrics, and healthcare technology.
Front Line Solutions (PRM) www.frontlinehq.com Front Line Solutions specializes in Partner Relationship Management consulting and research.
InfoWorld.com www.infoworld.com Daily technology news and editorials.
International Telework Association and Council www.telecommute.org The International Teleworking Association and Council is a non-profit organization dedicated to promoting the economic, social and environmental benefits of teleworking.
Internet Statistics (Explore the Internet, Library of Congress) lcweb.loc.gov/global/internet/inet-stats.html A page of external links to Internet information on the topic of Internet statistics.
Internet Traffic Report /www.internettrafficreport.com The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections.
ISM Customer Relationship Management Consultants: The Guide www.ismguide.com ISM Inc. is a CRM marketing and analysis firm, specializing in sales, customer service and marketing automation.
Pen Computing Magazine (SA) www.pencomputing.com Pen Computing is dedicated to those interested in pen technology, wireless communications and mobile computing.
Sales & Marketing Automation Online www.SFFAOnline.com Publication written for management in today's enterprises as a source of information designed to successfully help businesses implement and manage their technology-enabled sales and marketing workforces.
Sales & Marketing Executives www.smei.org Sales and Marketing Executives International meets for the exchange of ideas, a channel for new techniques in marketing and an opportunity to develop sales and marketing skills through information seminars, workshops and conferences.
Selling Power Magazine www.sellingpower.com The editorial mission is to provide sales management with techniques and technology solutions that increase productivity and improve the operating efficiency of their sales organizations.
Software Business Magazine www.infowebcom.com/software Software professionals turn to Software Business for valuable editorial coverage on CEO strategies, sales & marketing, software replication, product development, financial reports, electronic distribution and packaging / fulfillment.
SolutionCentral www.solutioncentral.com SolutionCentral is a searchable, Web-based resource for IT professionals looking for technical courses and events, as well as expert knowledge.
The Standard: Intelligence for the Internet Economy www.thestandard.com The Industry Standard is a source for critical, timely information about the Internet Economy. It delivers sophisticated coverage of the people, the companies and the business models shaping the Internet Economy. Insightful news analysis, business model reviews, personality profiles, industry metrics and executive recruiting.
TelePlaza: Call Center, Customer Service and Telemarketing Portal www.teleplaza.com TelePlaza is an organized and categorized directory of Call Center industry related web sites. Over 750 links to customer service, CRM, telesales and e-commerce information worldwide.
TMCnet.com www.tmcnet.com TMCnet is a publishing and trade show company that is focused only on the fields of telecom/datacom convergence, and today's technical call center.
Web Marketing Today Info Center www.wilsonweb.com/webmarket Web Marketing Today Info Center links to thousands of on-line articles about effective Web marketing and to on-line resources for business.
Women in Technology International www.witi.com/index-c.shtml WITI (Women in Technology International) offers a vertical portal site on the Internet for women who have a high reliance on technology in both their careers and their businesses.
ZDNet www.zdnet.com News, product guides, downloads, games and a searchable database of articles from all major Ziff-Davis PC magagazines.