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Welcome! Welcome to Loyalty Marketing for the Internet Age. This Web site is designed to assist you in gaining a better understanding of how to identify, attract, serve, and retain customers in the e-commerce environment. Loyalty Marketing for the Internet Age is a comprehensive guide that provides clear instructions, success stories and activities for high-level decision-making. With the assistance of this book and Web site traditional (brick and mortar) companies can develop plans for their transition to the Internet. For professional Web-based (dot.com) companies you'll discover ways to fill in the holes of your existing plans and manage a customer centric business. For businesses that combine traditional business and the Internet (click and mortar), this book can assist you in developing a complete view of your customers so you can build customer loyalty and decrease marketing costs.
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Send e-mail to Kathleen Sindell with questions or comments about this Web site. Copyright © 2005-1998 All Rights Reserved. The other trademarks which appear on this Web site may be trademarks of third parties that are not necessarily affiliated with Kathleen Sindell, Ph.D. Consultants. Kathleen Sindell, Ph.D. Consultants and its affiliates do not control or endorse the content of third party Web sites.Site designed by
Kathleen
Sindell, Ph.D. Consultants
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