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Welcome!

Welcome to Loyalty Marketing for the Internet Age. This Web site is designed to assist you in gaining a better understanding of how to identify, attract, serve, and retain customers in the e-commerce environment. Loyalty Marketing for the Internet Age is a comprehensive guide that provides clear instructions, success stories and activities for high-level decision-making.

With the assistance of this book and Web site traditional (brick and mortar) companies can develop plans for their transition to the Internet. For professional Web-based (dot.com) companies you'll discover ways to fill in the holes of your existing plans and manage a customer centric business. For businesses that combine traditional business and the Internet (click and mortar), this book can assist you in developing a complete view of your customers so you can build customer loyalty and decrease marketing costs.

 click.gif (2768 bytes) Learn: How loyalty marketing improve the value of your customer base.

click.gif (2768 bytes) Get Answers: To your questions about loyalty marketing.

click.gif (2768 bytes) News: Take advantage of our online loyalty marketing newsfeed.

click.gif (2768 bytes) Events: Get information about upcoming loyalty marketing events.

click.gif (2768 bytes) Research: Our center for the best online loyalty marketing sources.

 

                       

Send e-mail to Kathleen Sindell with questions or comments about this Web site.

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